Mumbai Airport Guide 2025: Terminals, Facilities, and Travel Tips

Chhatrapati Shivaji Maharaj International Airport (CSMIA) serves India's Financial Capital, Mumbai, the Capital city of Maharashtra, and is also known as the City of Dreams. Mumbai airport is ranked the second-busiest airport for international passenger traffic, with Delhi airport at the top. This airport is operated by MIAL (Mumbai International Airport Limited) and was opened in 1942 with only one terminal, but has now become a key gateway to more than a hundred domestic and International destinations. More than 900 flight activities are recorded every day from over 150 domestic and international airlines. Chhatrapati Shivaji Maharaj International Airport (CSMIA) is home to many retail brands and airport services, which help passengers complete their journeys smoothly. This page covers everything about Mumbai airport, including information on the terminal, airlines, transportation, baggage, Web check-in, facilities, special services, and more, all of which can be found below this line.

Terminal Overview

Mumbai Airport has two main terminals from which all flights depart for their destinations. Here, these terminals have all the airside facilities and are separated by a 15 - 20 minute drive. Since these two terminals are used for all scheduled passenger flight operations, there is another terminal used for general aviation and private use. Learn more about both Mumbai Airport terminals below.

Terminal 1

Terminal 1 at Chhatrapati Shivaji Maharaj International Airport (CSMIA) is locally called Santacruz Airport. It is typically used for domestic flights and is served by low-cost domestic carriers such as Alliance Air, Star Air, IndiGo, Akasa Air, and SpiceJet. It was the first passenger terminal to be rebuilt several times and divided into three main parts: Terminal 1A, Terminal 1B, and Terminal 1C. As time passed and new projects emerged, two of them were shut down, and Terminal 1B became Terminal 1.

Terminal 2

Constructed by Larsen & Toubro, the terminal covers 210,000 square meters of land area, cost ₹98 billion (US$1.2 billion) to develop, and employs nearly 12,000 workers. The terminal has four floors (Levels 1 to 4), handling both domestic and international passengers, offering retail, lounges, and travel services, with multilevel parking spaces, and is also connected to the six-lane Sahar Elevated Access Road to the Western Express Highway. Passengers can also reach Terminal 2 directly via the metro rail link.

General Aviation Terminal

Mumbai airport does have a general aviation terminal southwest of the airfield for private and non-scheduled flight operators, offering facilities for passengers departing and arriving on private aircraft and business jets.

Airlines Operating from Each Terminal

List of top Airlines at Terminal 1:

• Alliance Air
• Star Air
• IndiGo 
• Akasa Air
• SpiceJet

List of top Airlines at Terminal 2:

• Air India
• Air India Express
• Oman Air 
• Air France
• British Airways
• Emirates
• Lufthansa
• Qatar Airways
• Singapore Airlines
• Air Canada

Transportation to and from Mumbai Airport

Numerous transportation options are available to and from Mumbai Airport, including metered and prepaid Taxis, App-based Cabs, Auto-rickshaws, Public and Private Buses (AC/non-AC), Metro Trains, Suburban Rail, Shuttles, and more. Below are the most used means of transport for travelling between Mumbai Airport and the city, and sometimes even beyond.

Metro

The metro rail service is one of the most convenient ways to get to and from Chhatrapati Shivaji Maharaj International Airport (CSMIA). Here, if you are looking for metro transportation for your post-arrival or pre-departure travel from Mumbai airport, the nearest metro stations are CSMIA Airport T2, CSMIA Airport T1, Marol Naka, and Sahar Road.

Taxi & Cab Service

Chhatrapati Shivaji Maharaj International Airport (CSMIA) provides taxi and app-based cab services that passengers can choose according to their preferences. These prepaid and metered taxis are available at both Terminals – Domestic and International for connectivity to Mumbai and beyond. The fares are also RTO-approved, ensuring affordability.

Airport Shuttle & Buses

Bus services are widely available across the city, and buses have route numbers and signs, which anyone can use to easily find their way to/from Chhatrapati Shivaji Maharaj International Airport (CSMIA).

• Terminal 1: Bus Route 312 connects to Vile Parle (East) and Andheri (East) railway stations.
• Terminal 2: Bus Route 321 goes to Vile Parle (East), while Bus Route 308 connects to Andheri (East) railway station.

Baggage Services & Lost and Found

• The check-in baggage allowance may vary by airline, so it is important to check the airline's guidelines.
• Chhatrapati Shivaji Maharaj International Airport (CSMIA) offers baggage services across both terminals, including automated baggage drop and claim areas and a lost and found department located on T1 and T2, all of which help passengers handle related concerns.
• To collect items, go to the lost and found counter between 09:30 and 17:30, except on the 2nd and 4th Saturdays, Sundays, and public holidays.
• For all the Lost & Found concerns, reach out to the dedicated counters within 24 hours.
• The items that are unclaimed and found at the airport are deposited by the Duty Terminal Manager along with details such as a description of the lost item (s), the date & time of reporting, and the depositor's signature.

Check-in and Security Procedures

Check-in Procedure at CSMIA:

• As soon as you arrive at the airport, you will find the option to check in and a KIOSK.
• If you wish to go to the check-in counter, then follow the signage given at the airport.
• Provide your travel documents at the check-in counter.
• The ground agent will verify your details and complete all essential processes to check you in and issue your boarding pass for your journey.
• Now you can receive your boarding pass and proceed to security screening.

Security Procedure at CSMIA:

• You must cooperate with the security agent who will help you undergo a few security screenings.
• Take out all your electronic and metal items and place them in the provided tray.
• Place your handbag in the baggage scanner and proceed to the security personnel for physical screening.
• Collect your bag and other items from the tray and be ready to go to the boarding area.

Airport Facilities and Amenities

The Chhatrapati Shivaji Maharaj International Airport (CSMIA) is a comprehensive package for domestic and international travellers, offering the best possible airport experience before and after their flights. Whether you want a quick Airport check-in or shopping, you can find them easily.

Lounges

• Lounges are designated areas available at both terminals where you can stay for a while and enjoy meals and wellness services.
• A range of facilities is offered in several lounges at the Mumbai airports, including unlimited Wi-Fi, seating areas, delicious food and beverages, and complimentary services for first- and business-class travellers.
• Lounges at Terminal 1: Adani Lounges, Travel Club, Good Times Bar.
• Lounges at Terminal 2: Travel Club, Loyalty Lounge, Adani Lounge East, Aviserv Lounge East, Aviserv Lounge West

Free Wi-Fi and Charging Stations

• To access the Wi-Fi, you have two easy options: use your mobile number if you have an active Indian number, and you will receive an OTP to enter and start browsing. The second method is for international passengers without a SIM card or roaming. They can visit the information desk and provide a valid ID to the executive or follow the Wi-Fi KIOSK instructions to get the password.
• Wi-Fi KIOSKs are also available at Level 2 Arrival, Level 3 Domestic, Level 4 Departure, and Level 4 International.
• Mumbai Airport offers several charging stations where you can charge your essential devices at both terminals. Use the terminal map or ask the ground staff at the information desk for the nearest charging station.

Shopping and Duty-Free Stores

• Duty-free stores help travellers purchase and save on numerous items, such as liquor, perfumes, electronics, apparel, and jewellery, because no import duties are charged on them.
• Terminal 2, level 4, near the security hold area, is home to several duty-free shops that offer a wide range of such goods. Mumbai Duty-Free, Samsonite, SuperDry, Biotique, Longchamp Paris, William Penn, Michael Kors, etc., are some of the top places to shop at Mumbai Airport.

Dining Options

• There are over 10 dining outlets available across both terminals of Mumbai airport, where you can easily find a number of food options to your taste.
• Offering a delightful experience at the airport, the dining shops serve a range of authentic flavours from around the world, including traditional South Indian cuisine, Chinese cuisine, mouthwatering Italian specialities, and much more to munch on.
• Some top restaurants are Haldirams, Naturals, Mumbai Se, Madras Coffee House, and Josh.

Special Services for International Travellers

International passengers arriving at the Chhatrapati Shivaji Maharaj International Airport (CSMIA) will have special facilities to streamline their process and enhance their experience. Here are the top searched ones.

Visa on Arrival

• Visa-on-arrival counters are open and easy to find by following the signage throughout the terminal.
• International passengers may easily obtain permission to stay for up to 60 days on a Visa-on-Arrival, as per the application.
• Travellers must provide the required documentation to meet the eligibility criteria.

Currency Exchange

• Currency or forex exchange services are available at various locations across both terminals of Mumbai Airport, such as EBIX Cash, Akbar Forex, and SBI.
• Going to these foreign exchange counters is a legal way to exchange currency.

Medical Facilities

• In case of any concerns, medical facilities are available at both terminals to provide quick, easy assistance to passengers.
• Terminal 2:
  • Departure Hall on the right side, after Island M
  • Near Aerobridge Gate 68
  • Near Aerobridge Gate 46
• At the Departure Hall of Terminal 1.

Tips for a Smooth Experience at CSMI Airport

When it's the first time to travel at Chhatrapati Shivaji Maharaj International Airport (CSMIA) then you really need to keep a number of things in mind so that you experience can go smooth without any hassles and stress such as learn about flight check-in using selected methods (Web Check-in vs Airport Check-in) and more. Below are some things you can learn and prepare yourself to ease all your travelling-related fears.

• If you require special assistance at CSMIA, you must visit the information desk to seek support.
• If you are arriving at Mumbai airport, then you must proceed to immigration with your passport, visa, and arrival card ready for your international flight.
• You must follow the signs at the airport to reach anywhere across both terminals, whether to find the immigration hall, duty-free stores, lost and found, and more.
• Consider using the terminal map to find your way around the Chhatrapati Shivaji Maharaj International Airport.
• Keep all your documents in your handbag or personal item, as you may need to present them to the ground staff.
• Reach the airport 3-4 hours early, depending on whether you are travelling domestically or internationally. It helps you to go through the important airport processes, such as check-in, security checks, and other procedures.
• Keep an eye on the information board at the Mumbai airport to easily check your current flight status.
• You must cooperate with security and airport staff during screening and other procedures.
• You must leave your baggage at the self-baggage drop-off or check-in counter and ensure that your bag tag is properly attached. Also, you must carry the electronic receipt sent to you to claim it upon reaching the destination.

Future Expansion Plans for Mumbai Airport

In the long run, demand for air travel is increasing, and Mumbai International Airport Limited (MIAL) is pursuing development and renovation at Mumbai Airport to meet this demand and provide leisure services and comfort without compromising safety and security. Mumbai's Chhatrapati Shivaji Maharaj International Airport (CSMIA) is set for capacity expansion, taking it to the next level to cater to the growing demand for air travel in the Mumbai Metropolitan Region. Currently, Mumbai airport has the capacity to handle up to 55 million passengers per annum across both terminals. After the expansions and upgrades, a 10 MPPA increase is expected by 2030. Reconstruction of Terminal 1 of CSMIA is also set to begin this November 2025 and will be completed by 2028 to enhance its facilities and increase capacity. Also, a new airport is under development and will be inaugurated in Panvel at the end of the year. The new airport will be called Navi Mumbai International Airport and will be overseen by Navi Mumbai International Airport Limited (NMIAL).

Conclusion

Lastly, Chhatrapati Shivaji Maharaj International Airport is a well-equipped, fully functional airport that handles the demands of travel, whether domestic or international, and complies with international standards as of 2025. This page contains information about all the services, features, and travel-related details, and hopefully, you have learned them well. Mumbai Airport offers exceptional facilities, world-class infrastructure, and connectivity options that make one's flying journey smooth, safe, and comfortable. So, whether you are travelling or visiting CSMIA for the first time, it will be easier to navigate the airport processes thanks to the friendly and helpful ground staff there. Recall this page every time you plan your flight trip and want to know about CSMIA.

Frequently Asked Questions about Mumbai Airport

Q1: Which terminal does IndiGo use at Mumbai Airport?

IndiGo uses Terminal 1 for domestic operations and Terminal 2 for international operations at Chhatrapati Shivaji Maharaj International Airport.

Q2: Is there a metro connection to Mumbai Airport?

Yes. Mumbai Metro Line 3 connects Terminal 2 at Chhatrapati Shivaji Maharaj International Airport - T2 metro station.

Q3: Can I sleep at Mumbai Airport overnight?

Yes. There are many designated areas, such as paid lounges, hotels, or resting halls, with sleeping benches where you can sleep overnight at the Mumbai Airport. Non-travellers may not be able to sleep overnight.

Q4: Are there food options for vegetarians at Mumbai Airport?

Yes, at the Mumbai airport, a variety of food options are available at the restaurants or food courts, especially for Vegetarians with an authentic Indian culinary touch.

Q5: How early should I arrive at Mumbai Airport for an international flight?

For an International flight, it is recommended to arrive at Chhatrapati Shivaji Maharaj International Airport at least 4 hours before the scheduled departure time for a smooth departure.

Q6: What are the different terminals at Mumbai Airport, and how do I know where to go?

Mumbai Airport has two main terminals, Terminal 1 and Terminal 2, for domestic and international flight operations. You can find which terminal you need to go to by looking at your flight ticket or boarding pass, which will indicate the terminal.

Q7: Which airlines operate from Terminal 2 at Mumbai Airport?

Several airlines operate from Terminal 2 at Mumbai Airport, including Air India, Emirates, Lufthansa, Qatar Airways, Singapore Airlines, Air Canada, and others.

Q8: How can I travel between terminals at Mumbai Airport?

At CSMIA, an inter-terminal shuttle service is available to help passengers travel between terminals.

Q9: Is there free Wi-Fi available at Mumbai CSMIA Airport?

Yes. Free Wi-Fi is available at Mumbai CSMIA Airport for domestic and international passengers, so they can stay connected.

Q10: Where can I find lounges at Mumbai Airport, and how can I access them?

Several lounges are located at the Domestic Departures Terminal 1 and at Levels 2, 3, and 4 of Terminal 2. If your credit card or flight ticket includes access to these lounges, you can use them for free or pay to use them.

Q11: Are there hotels near Mumbai Airport for layovers or overnight stays?

Yes. There are numerous hotels near or inside Mumbai Airport for transit passengers, such as Niranta Airport Transit Hotel, which offers accommodation for layovers or overnight stays.

Q12: How early should I reach Mumbai Airport for a domestic flight?

You should reach the Mumbai Airport at least 3 hours early if you have a domestic flight.

Q13: What are the transportation options from Mumbai Airport to the city?

Public and private transportation options are available for travellers from Mumbai Airport to the city or downtown, including Taxis, App-based Cabs, Auto-rickshaws, Public and Private Buses (AC/Non-AC), Metro Trains, Suburban Rail, Shuttles, and more.

Q14: Can I book a prepaid taxi at Mumbai Airport?

Yes. You can find several options for prepaid taxis at Mumbai airport to avoid the hassle and have a smooth journey before and after arrival.

Q15: Does Mumbai Airport offer facilities for disabled or elderly passengers?

Yes. Several facilities for disabled or elderly passengers are available at different locations within Mumbai Airport, including Free and Paid Accessibility and Mobility Support, Wheelchair Assistance, Help Phones, and Assistance and Information Desks.

Q16: Where is the lost and found counter at Mumbai Airport?

Below is the address of the L&F counter at Mumbai Airport, which is located in both terminals. Don't hesitate to get in touch with them when you have any enquiries about lost items or missing baggage claims.

• Lost & Found at Terminal 1: Departures, next to Airport Police Station, Mumbai International Airport, Santacruz East.
• Lost & Found at Terminal 2: Ground Transportation Lobby - Level 1 Mumbai International Airport, Sahar, Mumbai.

Q17: Is Mumbai Airport open 24 hours for travellers?

Yes. Mumbai Airport is open 24 hours a day for travellers, but anyone without a ticket or who is a visitor may be asked to leave after midnight.

Q18: Are there duty-free shops at Mumbai Airport for international travellers?

Yes. There are duty-free shops for numerous products: from perfume and cosmetics to tobacco and hard liquor, available at Terminal 2 of Mumbai Airport for international travellers.

Q19: How do I check flight status for departures from Mumbai Airport?

You can check your flight status for departures from Mumbai Airport online by visiting the official Mumbai Airport website or by going to the airport and checking the large information screens on the walls.

Q20: Can I carry food inside Mumbai Airport or on the plane?

Yes. You can carry food inside the Mumbai Airport or on the plane if it meets the security guidelines of the Mumbai Airport and the airline you are travelling with.