Bagdogra Airport Guide 2025: Terminals, Facilities, and Travel Tips

Bagdogra Airport is a Civilian Airport in West Bengal, India, operating as a civil enclave at an Indian Air Force (IAF) military base. The Airport serves as a crucial transport hub for the Himalayan region, including Arjung and Gangtok, and is undergoing a significant expansion to become a more sustainable facility. The airport offers essential facilities for travellers, further connects to major Indian cities, and plays a vital role in regional connectivity for civilian and military purposes. There are a variety of amenities and facilities at the Bagdogra Airport, including free trolleys, ATMs, currency exchange, childcare rooms, and medical facilities. While you are keen to learn the basic details about the Bagdogra Airport, you can review the details mentioned and get updated about the airport terminals, facilities, and travel tips.

About Terminals at Bagdogra Airport

Bagdogra Airport is undergoing construction of a significant new terminal, which will serve as a climate-resilient, carbon-neutral facility. Internally, there are two existing terminals: Terminal 1 and Terminal 2. Travellers can find amenities like check-in counters, baggage services, ATMs, and currency exchange, with a shuttle service available for inter-terminal transfers. Below are the details about the terminal.

• Terminal 1: Terminal 1 at the Bagdogra Airport handles domestic flight operations, has check-in counters, and offers baggage services. It is also the location for some airline operations, like Air India.
• Terminal 2: Bagdogra Airport Terminal 2 primarily serves international flights but also handles some domestic flights. It features modern amenities, X-ray baggage scanners, and shops.

See also: Cochin Airport Guide 2025

Airlines operate from each terminal at Bagdogra Airport

Bagdogra Airport operates both domestic and international flights from its two terminals. Terminal 1 handles domestic flights, while Terminal 2 handles international and select domestic flights. The information about the airlines operating from each terminal at the Bagdogra Airport is as cited.

Terminal1. (Domestic)

Handles: Domestic flights connecting to various major Indian cities.

Airlines:

• Indigo
• SpiceJet
• Akasa Air
• Air India

Terminal 2. International/Domestic)

Handles: International flights and some domestic flights.

Airlines:

• Drukair (International flights)

Transportation to and from Bagdogra Airport

Transportation options to and from Bagdogra Airport (IXB) include taxis, ride-sharing services like Uber, pre-booked private car services for individuals and groups, and public buses for budget travel to nearby towns like Siliguri. Thus, the details about the transportation to and from the Bagdogra Airport are cited below.

• Taxi & Cab Services: Pre-paid taxis and private cab services are the primary and most convenient options, available directly at the airport for trips to destinations like Darjeeling and Siliguri.
• Ride-Sharing: Services like Uber offer on-demand rides that can be requested directly from the airport. They provide options for different vehicle types.
• Private car/Van service: Companies offer pre-booking for private cars and vans, which is ideal for individuals or groups needing comfortable transfers for airport pickups, drop-offs, or outstation trips.
• Public bus: This budget-friendly option runs on fixed routes and schedules from Siliguri to Bagdogra Airport, taking approximately 30-45 minutes.

See also: Chennai Airport Guide 2025

Baggage Services & Lost and Found

If you encounter any issues with your luggage or if you lose it, you can contact the Bagdogra Airport Baggage service and the lost and found to get help with your baggage.

Baggage service

Bagdogra Airport provides baggage service for travellers needing extra help. To learn about the baggage services at the airport, look at the details as cited and get further updates.

• Trolleys: Free baggage trolleys allow passengers to transport their luggage easily within the airport.
• Wheelchairs: Wheelchair facilities are provided for physically challenged and elderly passengers.
• Baggage Wrapping: Services for wrapping baggage to ensure its safety during travel are available.
• Luggage Claim: Checked-in baggage for arriving passengers can be found on conveyor belts in the arrival lounge.

See also: Jaipur Airport Guide 2025

Lost or Delayed Baggage:

To find the lost property at Bagdogra Airport, first determine if the item was airline-related and contact your airline directly. To learn more, look at the points cited below and get further updates.

• Contact your airline: Speak with a representative at the baggage claim or check-in desk at the airport.
• File a report: An airline representative will assist you in filing a baggage claim report.

See also: Kolkata Airport Guide

Check-in and Security Procedures

There are different check-in modes; you can tell the difference by understanding the Web check-in vs Airport check-in. You can also get details about the security procedures at the Bagdogra Airport. The valid information is cited below.

Check-in:

At Bagdogra Airport, you will proceed to a dedicated check-in counter for domestic or international flights. You will present your travel documents there and drop off checked baggage before security screening. You can also make a web check-in.

• Airport check-in: Head to the Airport check-in counter and proceed directly to security. If you are checking bags, you will use a faster bag-drop counter.
• Airport kiosk check-in: Locate the kiosk machine at the airport, enter your flight details, and check in for your scheduled flight. You will then receive the boarding pass.
• Online Check-in: You can also make a web check-in through the airline's official website. Mention your flight details and check in within 24 hours before departure.

See also: Delhi Airport Guide 2025

Security Procedures:

Bagdogra Airport security procedures, performed by CISF, involve standard airport screening. Due to the thoroughness, be prepared for potential additional manual checks and allow ample time.

• Remove metallic items: Remove metallic items where you can take off coins, jewellery, belts and other objects before going through the body scanner.
• Prepare electronics and liquids: Remove laptops and liquids from your bags.
• Remove bulky clothing: You may be asked to remove light outerwear or bulky clothing.
• Be aware of prohibited items: Do not carry prohibited items along.

See also: Bangalore Airport Guide 2025

Bagdogra Airport Facilities and Amenities

There are various facilities and amenities available at the Bagdogra Airport, which you can use to improve your travelling experience. To learn more about the airport's facilities and amenities, look at the basic details cited below and get updated with the following.

• Lounges: Bagdogra Airport features the Take Off Bar, a landslide lounge and restaurant accessible to all passengers. It offers amenities like Wi-Fi, refreshments, and television.
• Free Wi-Fi and Charging Stations: Bagdogra Airport provides free Wi-Fi access for passengers and has designated charging stations for electronic devices; however, the provided information provides limited specific details on the charging station network. 
• Shopping and Duty-Free Stores: Bagdogra Airport offers shopping facilities at both its domestic and international terminals, including duty-free stores. Specific shops like Golden Tips Tea and Aero Boutique are mentioned.
• Dining Options: Bagdogra Airport's dining options are limited primarily to the airport restaurant located on the first-floor departure area before security, which offers Indian cuisine, and the airport's leading Zesto coffee shop, also in the departure lounge.

See also: Ahmedabad Airport Guide 2025

Special Services for International Travellers

Bagdogra Airport offers limited international services, primarily catering to Bhutan and Southeast Asia routes. Special services for international travellers include streamlined immigration, priority boarding, lounge access, and more. Below are a few of the basic details.

• Visa on Arrival: Only citizens of Japan, South Korea, and the UAE are eligible for a visa on Arrival at Indian Airports. Bagdogra Airport in India does not currently offer this facility for most international travellers.
• Currency Exchange: Bagdogra Airport provides a general currency exchange service for international travellers, although details on operating hours and which currencies are available are not provided.
• Medical Facilities: For International travellers needing medical facilities at Bagdogra Airport, basic on-site services are available for immediate assistance and private air and ground ambulance companies can provide advanced medical transport to local hospitals.

See also: Hyderabad Airport Guide 2025

Tips for a Smooth Experience at Bagdogra Airport

To ensure a smooth experience at Bagdogra Airport, it is essential to arrive early, pack light, keep essentials accessible, book ground transportation in advance, and stay updated about flights. Below are some tips for a smooth experience at Bagdogra Airport. Go through the details as cited and further get updated.

Before your Arrival:

• Pack Smart: Downsize your luggage to reduce costs and make transport easier, especially using shared taxis or buses.
• Carry-on Essentials: Keep portable chargers, reusable water bottles, and electronics easily accessible so you can navigate the airport more efficiently.
• Book transportation: Reserve private cars, luxury services or shared shuttles in advance, especially during peak seasons, using services like Mozio to compare options.
• Download Airline App: Use your airline's app to get flight updates and complete online check-in.

See also: Mumbai Airport Guide 2025

At the Airport:

• Arrive Early: Allow ample time for security checks and navigating the smaller airport, especially if you are not flying internationally.
• Security Ready: Have your jacket, belt and electronics removed from their bags before reaching the security checkpoint.
• Liquids Check: Ensure your liquids are in containers of 100ml or less and placed in a clear plastic bag.

See also: Varanasi Airport Guide 2025

General Tips:

• Stay Informed: Keep track of your flight status for any unexpected changes.
• Portable charger: Bring a portable charger to avoid searching for outlets and power your devices.

See also: Lucknow Airport Guide 2025

Future Expansion Plans for Bagdogra Airport

Bagdogra Airport will significantly expand to address increasing passenger traffic, including a new, larger terminal, enhanced airside infrastructure and additional facilities like parking bays and aerobridges. To further grab the information about the future expansion plan for Bagdogra Airport, as mentioned,

• New Terminal: A modern terminal building will replace the existing one, significantly increasing its size and capacity to handle a growing number of domestic and international flights.
• Airside infrastructure: The project includes upgrades to airside facilities such as runways and taxiways to improve operational efficiency and handle increased air traffic.
• Additional facilities: The Plan involves adding multiple aircraft packing bays, aerobridges and multi-level parking facilities.
• Phased Development: The expansion will be carried out in two phases, starting with the terminal construction and moving to airside infrastructure in the subsequent phase.
• Environmental Focus: The new terminal will be a green building that incorporates renewable energy and a climate-conscious design, making it one of India's most sustainable airport hubs.
• Regional Impact: The expansion is expected to drive economic growth and boost connectivity for the Northeast and the Himalayas, transforming Siliguri into a major tourism and business hub.

See also: Coimbatore Airport Guide 2025

After reviewing the above information, you should be by now updated with the valid and basic details about Bagdogra Airport, which further includes the terminals, facilities, travel tips, and more. For further concerns and queries, review the FAQs below, find a suitable solution, and get assistance accordingly.

FAQ's

Q1: Which terminal does IndiGo use at Bagdogra Airport?

IndiGo uses Terminal 1 at Bagdogra Airport (IXB) for its domestic flights, as this terminal is further dedicated to handling domestic air traffic. Bagdogra airport features terminals, Terminal 1 for domestic flights and Terminal 2 for international flights.

Q2: Is there a metro connection to Bagdogra Airport?

No, there is no metro connection to Bagdogra Airport (IXB). While Bagdogra is a major airport in West Bengal, its connectivity is primarily through flights, trains to Bagdogra and New Jalpaiguri (NJP) railway station, public buses, taxis and ride-sharing services like Ier for local travel.

Q3: Can I sleep at Bagdogra Airport overnight?

Bagdogra Airport is a 24-hour airport, so you can typically sleep overnight. Still, it is crucial to check specific airport policies and be prepared for a basic and potentially uncomfortable experience by finding a quiet, well-lit area and bringing your own comfort items like a pillow and a blanket.

Q4: Are there food options for vegetarians at Bagdogra Airport?

Yes, Bagdogra Airport and the surrounding area offer vegetarian food options. Several Indian and multi-cuisine restaurants provide vegetarian-friendly menus, and the "Airport Restaurants" inside the airport are listed as vegetarian-friendly.

Q5: How early should I arrive at Bagdogra Airport for an international flight?

You should arrive at Bagdogra Airport (IXB) at least 3 to 4 hours before your international flight's scheduled departure time. This extended timeframe allows sufficient time to comfortably complete check-in, baggage drop, immigration and security procedures.

Q6: What are the different terminals at Bagdogra Airport, and how do I know where to go?

Bagdogra Airport has two terminals, with Terminal 1 primarily handling domestic flights and Terminal 2 focusing on international and select domestic flights.

Q7: Which airlines operate from Terminal 3 at Bagdogra Airport?

Bagdogra Airport does not have Terminal 3. It has a single terminal building, which tends to serve both domestic and international flights. Airliners that operate from Bagdogra Airport are Air India, Air India Express, SpiceJet, and Drukair.

Q8: How can I travel between terminals at Bagdogra Airport?

To travel between the domestic and international Terminals at Bagdogra Airport, you can use the airport shuttle service, which provides transportation between the terminals, or opt for other local transport like cabs, autos, or buses available in the airport area.

Q9: Is there free Wi-Fi available at Bagdogra Airport?

Yes, free Wi-Fi is available at Bagdogra Airport (IXB). Passengers can stay connected while waiting for their flights in various public areas and lounges throughout the terminal. Connect to Wi-Fi using your mobile number for an OTP, or else scan your passport at the kiosk.

Q10: Where can I find lounges at Bagdogra Airport, and how can I access them?

At Bagdogra Airport (IXB), the take-off bar and Lounge are located on the 1st floor of the Domestic Departures terminal, near Gate 5. You need your boarding pass and revenue membership card to enter.

Q11. Are there hotels near Bagdogra Airport for layovers or overnight stays?

Yes, many hotels near Bagdogra Airport (IXB) for layovers and overnight stays, ranging from Budget-friendly lodges and homestays to resorts and hotel chains. The options are Airport Lodge Baggdogra, Jagat Hotel, Barsana Hotel & Resort, and Marina's Motel.

Q12: How early should I reach Bagdogra Airport for a domestic flight?

For a domestic flight from Bagdogra Airport (IXB), you should aim to arrive at least two hours before your departure time. However, it is wise to add extra time for unexpected delays, traffic, or security checks.

Q13: What are the transportation options from Bagdogra Airport to the city?

The transportation options from Bagdogra Airport to the city include pre-booked taxis or online cabs, which offer convenience and upfront pricing through platforms like Uber, ShuttleFare.com and more.

Q14: Can I book a prepaid taxi at Bagdogra Airport?

You can book a prepaid taxi at Bagogra Airport by visiting the designated prepaid taxi booth inside the airport, just before the exit gate.

Q15: Does Bagdogra Airport offer facilities for disabled or elderly passengers?

Yes, Bagdogra Airport offers facilities for disabled and elderly passengers, including wheelchair assistance, buggy transportation, ambulift facilities for boarding, and potentially dedicated porters. Still, these services primarily depend on airline and ground handling agent arrangements.

Q16: Where is the lost and found counter at Bagdogra Airport?

To inquire about lost property at Bagdogra Airport, you should contact the airport manager's office, as the Airport Authority of India directs all lost items to be collected there.

Q17: Is Bagdogra Airport open 24 hours for travellers?

No, Bagdogra Airport is not open 24 hours a day for travellers. It closes at night after the last flight departs and reopens in the early morning for the first flights. The airport closes its facilities for civilian use at night, as night operations are prohibited.

Q18: Are there duty-free shops at Bagdogra Airport for international travellers?

Duty-free shops are available at Bagdogra Airport (IXB) for international travellers in domestic and international terminals.

Q19: How do I check flight status for departures from Bagdogra Airport?

To check the status of your flight to departure for Bagdogra Airport (IXB), use a flight tracking website or the airline's website by entering your flight number or PNR.

Q20: Can I carry food inside Bagdogra Airport or on the plane?

Yes, you can bring most solid foods into Bagdogra Airport and onto a plane, whether in your carry-on or checked luggage.